🥗 Allergies & Dietary Preferences – Parent Help Guide

We understand how important it is to keep your child safe and supported when it comes to food allergies and intolerances. This section of the Help Centre is designed to give you clear guidance on how to manage your child’s dietary needs through your MyEvolveHub account.

Whether your child has a medically diagnosed allergy, a food intolerance, or a dietary preference, this guide will walk you through how to update their information, how meals are filtered based on their needs, and what to do if you don’t see suitable options.

Your child’s wellbeing is our top priority, and we’re here to help every step of the way.

If you can’t find the answer you’re looking for in the articles below, our support team is always happy to assist.

To Make An Update To Your Childs Allergen/Dietary Requirements Via Your Online Account: 

• Select your child from the Accounts section at the top of the screen.

• Navigate to Settings on the right-hand panel.

• Click Edit next to either Allergies or dietary preferences
• Tick the correct allergen/dietary preference 
• Press change at the bottom of the screen

*Once you have completed this, the changes will take effect immediately*

If You Do Not Have A MyEvolveHub Account:

• If you have never had a MyEvolveHub account or your child is not linked to one, you can contact the school your child attends, and they will be able to update the allergen/dietary preference on your child's diner record.