🧺 Basket & Checkout – School Help Guide

Welcome to the Basket & Checkout section of our Help Centre.

This area is designed to help you resolve common issues related to adding meals or items to your basket, reviewing your selections, and completing the checkout process. Whether you're experiencing technical difficulties or are unsure of the next steps, this guide will walk you through each part of the ordering journey.

Below you will find helpful documents and support for common queries regarding Basket & Checkout processes.

Booking A Trip For Your Child On My Evolve Hub – MCG Consulting Group

Adding A Meal To Your Child's My Evolve Hub Account – MCG Consulting Group

What to do if a meal is stuck in the basket and won't let the parent remove:

• First, please check the child payments and statements page and look for the meal that is stuck in the parents' basket. If the meal is highlighted green and has been served, the meal requires payment. If the meal is highlighted blue and is a confirmed order, our support team will be able to remove the meal from the parents' basket for you.